Airtel launches security platform to combat enterprise cyber threats

Bharti Airtel has introduced IQ Gateway, a comprehensive security and communications platform aimed at shielding Indian enterprises from cybercrime and billing irregularities. The platform consolidates SMS, WhatsApp, RCS, voice communications, and number verification services into a single interface, enabling businesses to manage customer interactions while maintaining robust fraud protection.

The solution provides enterprises with real-time visibility into communication delivery metrics and potential fraud risks. By centralizing multiple communication channels, IQ Gateway allows organizations to monitor their outbound messaging operations and identify suspicious activities that could indicate fraud or unauthorized usage patterns.

The platform addresses growing concerns among Indian businesses regarding cyber threats and uncontrolled communication costs. As companies increasingly rely on digital channels to reach customers, the integrated approach offered by IQ Gateway enables them to authenticate users, verify numbers, and track message delivery across different communication mediums simultaneously.

The service is positioned as particularly relevant for sectors that rely heavily on customer communications, including banking, insurance, e-commerce, and fintech. By combining security measures with communication infrastructure, Airtel aims to provide enterprises with a unified solution that reduces operational complexity while enhancing their defenses against fraud-related financial losses.