Apple iPhone 18 Pro Max users face AT&T connectivity issues

Apple has confirmed reports of a connectivity issue affecting certain iPhone 18 Pro Max users on AT&T's network in the United States. The bug has resulted in loss of cellular service, preventing affected subscribers from making or receiving calls, accessing text messages, and using mobile data services.

According to the technology company, the problem impacts only a small subset of iPhone 18 Pro Max devices operating on AT&T's infrastructure. Apple has not disclosed the exact number of users experiencing the disruption, but characterized the scope as limited.

The company has been working with AT&T to identify and resolve the underlying cause of the connectivity failure. Users facing the issue have been advised to restart their devices as an initial troubleshooting step, though Apple indicated additional fixes may be forthcoming.

The cellular glitch comes as Apple continues to refine its latest flagship device ahead of wider market availability. While the issue remains confined to a specific carrier and device combination, it highlights ongoing challenges that can emerge when new handsets integrate with existing network infrastructure.

Affected users are encouraged to contact AT&T or Apple support for further assistance and updates on resolution timelines.