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Bank of Ceylon customer reports Rs 2.8m fraudulent transfer via mobile app

A Bank of Ceylon account holder has lodged a complaint with police after Rs 2,869,000 was fraudulently transferred from his account through the bank's mobile application. The unauthorized transfers occurred across 30 separate transactions completed within just 14 minutes.

LSN Sri Lanka · 21 September 2026

Bank of Ceylon customer reports Rs 2.8m fraudulent transfer via mobile app

The account holder, whose savings are held at the Bank of Ceylon's Baddegama branch, approached the Elpitiya Special Crimes Division to report the suspicious activity. According to the complaint, the substantial sum was diverted to multiple external accounts without his authorization or knowledge.

The rapid succession of transfers—30 transactions executed in a quarter hour—suggests a coordinated fraudulent operation rather than isolated unauthorized access. The account holder has stated that the funds were taken through the Bank of Ceylon's mobile application platform.

The incident raises concerns about the security protocols governing digital banking transactions at the institution. Investigators at the Special Crimes Division are examining the case to determine how unauthorized access to the account was obtained and whether additional security measures are required.

Bank of Ceylon has not yet issued a public statement regarding the incident. Customers using the bank's mobile application are advised to review their account statements regularly and report any suspicious transactions immediately to their nearest branch or the bank's customer service division.