Bank Rakyat assures customers data safe amid website disruption

Bank Rakyat has moved to reassure customers following a technical disruption to its website, emphasizing that core banking services and customer information remained secure and unaffected.

The outage was isolated to the bank's corporate website platform and did not extend to operational systems or customer-facing services, according to the institution's statement. Banking transactions and account management proceeded without interruption during the incident.

The bank reiterated its commitment to data protection and customer safety, confirming that all deposits and personal financial information were safeguarded throughout the disruption. No customer accounts were compromised by the technical issue.

Bank Rakyat did not provide specific details about the cause of the website outage or its duration. The bank maintained that it continues to monitor systems closely to prevent similar incidents.