Business · Malaysia Bureau
Caltex, Petron begin compensating motorists for contaminated fuel damage
Two major fuel retailers have commenced payouts to vehicle owners affected by contaminated RON95 petrol. The compensation follows investigations by Malaysia's Domestic Trade and Cost of Living Ministry into complaints of water-mixed fuel causing engine damage across multiple regions.
LSN Malaysia ·
Caltex and Petron have initiated a compensation programme for motorists who sustained vehicle damage from allegedly contaminated RON95 petrol in recent months. The payments come after the Domestic Trade and Cost of Living Ministry concluded its investigation into widespread complaints of fuel quality issues affecting consumers nationwide.
Vehicle owners reported damage to engines and fuel systems after allegedly purchasing RON95 petrol that contained water contamination. The incidents were reported across several areas, prompting the ministry to launch a formal investigation into the claims and determine responsibility among fuel suppliers.
The compensation scheme marks a resolution to the matter, with both retailers accepting claims from affected motorists. Vehicle owners seeking compensation are required to provide documentation of the damage and proof of purchase from the respective service stations.
The case has highlighted concerns over fuel quality control and distribution standards within Malaysia's automotive fuel supply chain. Authorities have indicated enhanced monitoring measures will be implemented to prevent similar incidents in the future and maintain public confidence in fuel retailers.