Delhi Teen's Road Safety Platform Logs Nearly 3,000 Complaints Across Major Cities

Driven by a personal tragedy, a teenager from Delhi has created an innovative solution to address India's persistent road safety challenges. Project Sadak, the brainchild of the 16-year-old, functions as a comprehensive digital platform enabling citizens to report potholes, damaged surfaces, and other road hazards while simultaneously identifying the municipal departments responsible for repairs.

The platform has gained traction across India's major urban centres, accumulating 2,927 documented complaints from Delhi, Mumbai, and Bengaluru since its launch. Among these, 190 repairs have been successfully tracked and completed, providing tangible evidence of the system's effectiveness in spurring civic action.

The initiative emerged following a personal accident that resulted in injuries to the teenager's parents, prompting him to channel that experience into creating a tool for broader public benefit. By combining citizen reporting with accountability mechanisms, the platform addresses a significant gap in how road maintenance complaints are typically handled in Indian cities.

Project Sadak demonstrates how technology and civic participation can work in tandem to improve urban infrastructure. The platform's ability to track specific repairs rather than merely logging complaints offers municipalities measurable data on maintenance completion rates, potentially establishing new benchmarks for civic accountability across India's metropolitan areas.