LSN News › Singapore

World · Singapore Bureau

Delivery couriers caught on video roughly handling parcels in Singapore

Video footage has captured delivery personnel in Singapore throwing parcels to the ground, raising concerns about package handling standards in the e-commerce logistics sector. The incidents have sparked discussion about working conditions and service quality among courier companies.

LSN Singapore · 27 October 2026

Footage circulating online shows delivery couriers in Singapore handling packages roughly, with some appearing to hurl parcels onto the ground in what observers described as acts of frustration. The videos have drawn attention to the treatment of packages during the final stages of delivery, a critical point in the supply chain where damage can occur.

The incidents reflect broader concerns about working conditions in Singapore's rapidly expanding logistics industry, which has faced mounting pressure as e-commerce volumes surge. Delivery personnel often operate under tight schedules and heavy workloads, balancing multiple deliveries across congested urban areas with limited time windows.

The footage has prompted questions about training standards and workplace practices at courier companies operating in Singapore. Industry observers note that package mishandling can result in damaged goods, customer dissatisfaction, and potential losses for both retailers and logistics providers.

While specific courier companies have not been officially identified in connection with the videos, the incidents highlight the need for improved accountability and oversight in last-mile delivery operations. Authorities and industry stakeholders may face renewed pressure to establish clearer standards for package handling and worker welfare in the sector.