Deputy PM directs 'zero delay' policy as MyKad rollout pushed to September

Deputy Prime Minister Ahmad Zahid Hamidi has mandated a 'zero delay' operational directive across all government ministries in a bid to accelerate service delivery and administrative efficiency. The order underscores the administration's commitment to reducing bureaucratic delays and enhancing public service performance across federal agencies.

The directive comes as authorities announce a revised timeline for the much-anticipated new-generation MyKad programme, with the rollout now scheduled for September 7. The postponement from the original timeline reflects the complexity of implementing the nationwide identity card system upgrade, which will eventually replace the current MyKad with an enhanced version featuring advanced security features and digital capabilities.

The new MyKad initiative represents a significant modernisation of Malaysia's identity infrastructure, designed to provide citizens with a more secure and technologically advanced identification document. Officials have indicated that the additional time allocated before the September rollout will ensure proper preparation, staff training, and system readiness across all distribution centres nationwide.

The 'zero delay' policy directive signals heightened focus on government operational standards, with ministries expected to streamline processes and meet service delivery benchmarks without unnecessary postponements. This initiative is intended to improve public confidence in government institutions and reduce the friction often associated with accessing government services.