Fahmi demands MCMC clarity on Meta's WhatsApp response

PUTRAJAYA, Sept 30 — Communications Minister Datuk Seri Fahmi Fadzil has instructed the Malaysian Communications and Multimedia Commission (MCMC) to obtain further details from Meta Platforms regarding its response to outstanding issues affecting WhatsApp users in Malaysia.

The minister's directive comes as authorities continue to assess the social media company's compliance with local regulations and user protection standards. Fahmi indicated that the MCMC should pursue substantive clarification from Meta on specific aspects of its WhatsApp operations and policies affecting Malaysian consumers.

This development reflects growing scrutiny from Malaysian regulators over global technology platforms' adherence to national requirements. The MCMC, as the country's primary telecommunications regulator, has been tasked with ensuring tech companies maintain adequate safeguards for users' data and service quality.

Meta, which owns WhatsApp, has faced increased regulatory pressure across multiple jurisdictions in recent months. The move signals Malaysia's continued vigilance in holding international technology firms accountable to local standards and consumer protection frameworks.

No specific timeline was provided for the MCMC's engagement with Meta, though Fahmi's request underscores the government's commitment to ensuring telecommunications providers meet regulatory expectations.