Business · Malaysia Bureau
Finance Ministry denies QR payment service charge from November
The Finance Ministry has dismissed claims circulating online that QR code payments will incur service charges starting November 1. The denial comes as the ministry moves to clarify misconceptions about Malaysia's digital payment landscape.
LSN Malaysia ·

KUALA LUMPUR — The Finance Ministry has refuted viral social media posts suggesting that QR code payments will attract service charges from November 1, urging the public to disregard such misinformation.
The ministry's clarification follows the widespread circulation of a poster claiming that transaction fees would be introduced for QR payments, which prompted swift official pushback to prevent public confusion about digital payment policies.
As Malaysia continues its transition toward a cashless economy, QR code payments through platforms like DuitNow have become increasingly prevalent among consumers and merchants. The government has consistently promoted digital payment adoption to enhance financial inclusion and transaction efficiency across the nation.
The Finance Ministry's statement underscores the importance of verifying information through official channels, particularly regarding financial policies that directly affect consumer transactions. Malaysians are advised to rely on announcements from government agencies and financial regulators for accurate updates on payment system changes.
Photo: The Ministry of Finance and Treasury building, Putrajaya, February 2023. Farishhamka via Wikimedia Commons (CC BY 4.0).