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Government sues Zetrix AI over RM231m unpaid Road Transport Department revenue

The Malaysian government has initiated civil proceedings against collection agent Zetrix AI Berhad for failing to remit substantial revenue collected on behalf of the Road Transport Department. The dispute centres on a rejected cheque valued at RM231 million.

LSN Malaysia · 27 October 2026

Government sues Zetrix AI over RM231m unpaid Road Transport Department revenue

KUALA LUMPUR — The government has commenced legal action against Zetrix AI Berhad, a collection agent contracted to handle revenue for the Road Transport Department (JPJ), over outstanding payments and a disputed cheque worth RM231 million.

The civil suit marks an escalation in the dispute between the authorities and the company over unpaid funds allegedly collected from motorists. Details regarding the timeline of the collection shortfall and circumstances surrounding the rejected cheque remain under review by government legal representatives.

The case underscores ongoing concerns about the management of revenue collection for the JPJ, which handles vehicle registration, licensing and related administrative services. The department relies on third-party agents to process payments from the public across Malaysia's network of service centres.

The legal action seeks to recover the outstanding amount and establish accountability for funds that should have been deposited into government accounts. A government spokesperson confirmed that proceedings are ongoing and that all relevant evidence has been compiled for court proceedings.

The matter comes amid broader scrutiny of collection agent practices in Malaysia's public service sector, where similar disputes have occasionally emerged regarding fund management and remittance procedures.