Grab cuts Vietnam commission rate to 32% amid driver pressure

Grab has announced it will lower its maximum commission rate on ride bookings in Vietnam to 32% from the previous 40%, effective immediately. The reduction represents one of the platform's most substantial cuts to driver costs in the country and underscores intensifying competition within the regional ride-hailing sector.

The commission structure change applies to Grab's ride services across Vietnam and is expected to benefit drivers by allowing them to retain a larger share of fares. Industry analysts say the move reflects growing friction between ride-hailing platforms and driver communities across Southeast Asia, where earnings disputes have occasionally escalated into strikes and regulatory scrutiny.

Grab, which operates across multiple Southeast Asian markets, has faced similar pressure in other jurisdictions to adjust commission rates and improve driver compensation. The Vietnamese adjustment comes as the company navigates complex regulatory environments and rising competition from local and international rivals.

The company did not immediately provide additional details on implementation timelines or whether the new rate structure would apply uniformly across all ride categories. Grab's operations in Vietnam represent a significant portion of its regional ridership base.