World · India Bureau
Indian Railways to penalize passengers for loud phone calls on trains
India's South Western Railway has issued new directives across all divisions to crack down on passengers engaging in loud phone conversations and playing audio or video content on speakers during train journeys. Violators will face strict action under the new guidelines.
LSN India ·

The South Western Railway division of Indian Railways has rolled out fresh instructions aimed at curbing disruptive behavior aboard trains, targeting passengers who speak loudly on mobile phones or play multimedia content aloud in shared compartments. The directive applies uniformly across all divisions under the railway zone's jurisdiction. Under the new regulations, passengers found violating these norms will be subject to punitive measures, though specific penalties were not detailed in the directive. The move comes as Indian Railways intensifies efforts to enhance passenger comfort and maintain discipline in public spaces across its extensive network. Railway authorities have consistently grappled with maintaining decorum in coaches, where loud phone conversations and loudspeaker use have long been sources of complaint among commuters. This directive represents the latest in a series of measures aimed at regulating passenger behavior and creating a more conducive travel environment for all users of India's rail transport system.