Infomate expands BPM operations with new Kurunegala facility

Infomate, a prominent player in Sri Lanka's business process management industry, has announced the opening of a new facility in Kurunegala as part of its expansion strategy. The move represents a deliberate effort to decentralise operations and tap into talent pools outside the traditional Colombo-centred business hub.

The Kurunegala expansion signals growing confidence in Sri Lanka's BPM sector and reflects increasing demand for outsourced services across regional markets. By establishing operations in the central highlands district, Infomate aims to enhance service delivery capabilities while creating employment opportunities in a secondary urban centre.

The initiative underscores a broader industry trend of geographic diversification within Sri Lanka's outsourcing landscape. As companies seek to optimise operational costs and access skilled workforces beyond congested metropolitan areas, investments in provincial hubs have become increasingly attractive.

Infomate's expansion comes amid ongoing efforts to strengthen Sri Lanka's position as a competitive outsourcing destination in South Asia. The company's investment in Kurunegala infrastructure demonstrates sector confidence and may encourage other BPM operators to consider similar geographic expansion plans.