Politics · Malaysia Bureau
Insurance and Takaful Claims Jump to RM13.5 Billion in 2025
Malaysia's insurance and takaful sectors disbursed RM13.5 billion in claims during 2025, marking a substantial increase as the industry navigates rising healthcare and risk management costs across the region.
LSN Malaysia ·

The combined insurance and takaful industry in Malaysia paid out RM13.5 billion in claims throughout 2025, reflecting a significant 10.7% year-on-year increase from RM12.2 billion in the preceding year.
The growth trajectory underscores mounting pressure on insurers and takaful operators as claims expenses continue to escalate. Industry analysts attribute the rise to several interconnected factors, including inflationary pressures on healthcare services, increased medical treatment costs, and expanded coverage utilization among policyholders.
While the 10.7% growth in total claims outpayments demonstrates the sector's capacity to meet obligations, the sustained upward trend raises questions about premium sustainability and product pricing across both conventional and Islamic insurance segments. Takaful operators, which have gained considerable market share in recent years, contribute significantly to the overall claims burden alongside traditional insurers.
The development reflects broader economic conditions affecting Malaysia's insurance landscape, where consumers are increasingly reliant on coverage for medical expenses and risk protection. Industry stakeholders will likely monitor these claims trends closely to inform actuarial assessments and reserve adequacy in coming quarters.