World · India Bureau
IRCTC Explains Morning Outage on Railway Ticket Booking Portal
India's railway ticketing authority attributed temporary disruptions to its online reservation system on November 10 to a surge in simultaneous user logins. The IRCTC said services have since been restored across all platforms.
LSN India ·
The Indian Railway Catering and Tourism Corporation (IRCTC) has clarified that its e-ticketing portal remained operational despite reports of a shutdown on the morning of November 10, though some users experienced delays accessing the system.
The ticket booking website encountered congestion due to unusually high concurrent login attempts, according to an IRCTC statement. The corporation characterized the disruption as temporary and localized to certain users attempting to access the platform simultaneously.
IRCTC confirmed that its online reservation system, mobile application, and all alternative e-ticketing channels have since returned to normal functioning. The authority did not specify the duration of the service interruption or the number of users affected during the peak login period.
The incident underscores the technical challenges faced by India's railway reservation infrastructure, which handles millions of booking transactions daily during peak travel seasons.