Technology · Malaysia Bureau
JPJ suspends MyEG and Zetrix AI services effective October 5
Malaysia's Road Transport Department has announced a suspension of services provided by both MyEG and Zetrix AI as collection agents, taking effect from October 5.
LSN Malaysia ·
The Road Transport Department (JPJ) has suspended the services of MyEG and Zetrix AI as authorized collection agents, with the suspension coming into force on October 5.
Both companies have been operating as collection agents for JPJ services, facilitating various administrative transactions for the motoring public. The suspension marks a significant change in the department's operational partnerships and service delivery channels.
The exact reasons for the suspension were not immediately detailed in the announcement. Affected customers are expected to seek alternative channels for their JPJ-related transactions following the effective date.
JPJ has not specified whether replacement collection agents or alternative service channels will be established to handle the services previously provided by the two companies. Motorists are advised to check official JPJ channels for further updates and guidance on accessing services during and after the transition period.