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JPJ to suspend all MYEG services over unresolved contractual issues

Malaysia's Road Transport Department will halt all services provided through MYEG Group from October 5 due to outstanding contractual obligations. The suspension affects online vehicle and driving-related services previously available through the private operator.

LSN Malaysia · 2 October 2026

KUALA LUMPUR — The Road Transport Department (JPJ) announced on Tuesday that it will suspend all services offered through MYEG Group beginning October 5, citing unresolved contractual obligations as the reason for the action.

The suspension will impact motorists and vehicle owners who have relied on MYEG's digital platform to access JPJ services online, including vehicle registration, renewal of driving licences, and related road transport transactions. JPJ did not provide specific details regarding the nature of the contractual disputes or timeline for resolution.

The department said it is working to ensure continuity of services for the public during the suspension period. JPJ advised road users to utilise alternative channels for conducting transactions, though specific alternative service options were not immediately detailed.

This marks a significant disruption to Malaysia's digital transportation services ecosystem. MYEG Group has been a major private operator providing digital convenience for JPJ transactions, and the suspension could affect thousands of daily users relying on the online platform.