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Malaysia's Info on Wheels programme reaches 1.65 million citizens

The Malaysian Information Department has successfully extended its mobile outreach initiative to over 1.65 million people across the country. The Info on Wheels programme brings government information and services directly to communities in remote and underserved areas.

LSN Malaysia · 29 October 2026

Malaysia's Info on Wheels programme reaches 1.65 million citizens

KUALA LUMPUR — The Malaysian Information Department (Japen) has expanded its reach through the Info on Wheels (IOW) programme, a mobile initiative designed to disseminate government information and services to citizens nationwide.

The programme, which deploys mobile units to various locations, has made significant headway in connecting with communities across the country. By bringing official information directly to residents in remote and outlying areas, the initiative addresses accessibility gaps for citizens who may have limited access to government resources through traditional channels.

The IOW programme represents part of the government's broader commitment to enhancing public engagement and ensuring that all Malaysians have equitable access to essential government communications and services. The mobile units typically provide information on various government schemes, policies, and assistance programmes available to the public.

Through this decentralized approach, the Malaysian Information Department aims to improve citizen awareness of government initiatives while strengthening communication between authorities and the communities they serve. The programme's reach of 1.65 million people underscores the growing adoption of mobile outreach strategies in delivering public services across Malaysia's diverse geography.