Malaysia suspends Zetrix, MyEG as revenue collection agents over RM314m arrears

Malaysia's Transport Ministry has suspended Zetrix and MyEG from their roles as collection agents for government revenue, citing the accumulation of more than RM314 million in unpaid arrears. Transport Minister announced the enforcement action after the outstanding debts began building from May 2026, signalling a significant shortfall in revenue collection operations.

The suspension represents a significant disciplinary measure against the two firms, which had been entrusted with collecting government revenue on behalf of the ministry. The decision underscores growing concerns over accountability in Malaysia's revenue collection mechanisms and the need for stricter oversight of third-party collection agents.

The ministry has not disclosed details regarding the reasons behind the accumulation of unpaid arrears or the specific revenue streams affected by the collection failures. Officials are expected to announce remedial measures and identify replacement collection agents to ensure continuity of government revenue operations in the transport sector.

This development comes as Malaysian authorities intensify efforts to improve fiscal discipline and revenue management across government agencies. The suspension serves as a warning to other collection agents operating under government contracts regarding compliance requirements and accountability standards.