Technology · Malaysia Bureau
MCA Youth Demands Data Protection Assurances After JPJ Agent Services Suspended
The MCA Youth wing is calling for guarantees that personal data of Road Transport Department users remains secure following the suspension of MyEG and Zetrix AI as authorized collection agents. The move raises concerns about how user information will be handled during the transition.
LSN Malaysia ·
MCA Youth has expressed concern over the safety of citizen data following the suspension of MyEG and Zetrix AI as authorized agents for the Road Transport Department (JPJ), urging authorities to provide clear assurances on data protection measures.
The youth wing's statement comes as both companies ceased operations as JPJ collection agents, leaving questions about the handling and security of accumulated user information. MCA Youth emphasized the need for the government to clarify what safeguards are in place to protect the personal details of millions of Malaysians who have used these platforms for vehicle-related services.
The suspension highlights growing scrutiny over how private companies manage sensitive citizen data in Malaysia's digital services ecosystem. Authorities have not yet issued detailed public statements regarding data migration protocols or security arrangements for the transition to alternative service providers.
The issue underscores broader concerns about data privacy in Malaysia as government agencies increasingly partner with private technology firms to deliver public services. Consumer advocates have called for stricter oversight and transparency requirements for such arrangements to prevent potential misuse or breaches of personal information.