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Microsoft 365 services disrupted by server issues affecting multiple users

A widespread service outage has impacted Microsoft 365 users across the region, with Exchange Online email access among the primary services affected. Connectivity problems have been reported across multiple access points.

LSN Malaysia · 13 November 2026

Microsoft 365 services disrupted by server issues affecting multiple users

Microsoft 365 users experienced significant disruptions to their services due to server-side technical issues, with the outage affecting email access and potentially other core applications within the Microsoft 365 suite.

The disruption to Exchange Online left numerous users unable to access their email accounts, while reports indicated that broader Microsoft 365 functionality may have been compromised. The connectivity issues persisted across various access methods, suggesting a systemic problem rather than isolated user-end failures.

Users attempting to connect through different platforms and devices reported consistent access problems, prompting widespread acknowledgment of the incident within the business and enterprise communities. The outage raised concerns among organizations heavily reliant on Microsoft's cloud services for daily operations.

The extent and duration of the service disruption prompted immediate attention from Microsoft support teams. Details regarding the precise cause of the server malfunction and estimated restoration timelines were being communicated to affected customers.