Microsoft services disrupted globally; Outlook, Teams affected

A major outage at Microsoft disrupted services for thousands of users worldwide on Thursday, affecting critical business communication and productivity tools. Outlook email services, the Teams collaboration platform and Copilot AI assistant were among the applications experiencing widespread access issues.

The outage appeared to have global reach, with users reporting service interruptions across multiple regions. The exact cause and scope of the technical failure were not immediately clear, though Microsoft's services experienced simultaneous disruptions that prevented normal operations for many organisations relying on the platform.

The incident comes at a time when businesses increasingly depend on cloud-based productivity tools for daily operations. Thousands of organisations across India and the broader South Asian region rely on Microsoft's suite of applications for email, team collaboration and business processes.

Microsoft has not yet provided detailed information regarding the root cause of the outage or a specific timeline for full service restoration. Users affected by the disruption have been unable to access their email, join video calls or utilise AI-powered productivity features during the incident.

The outage underscores ongoing concerns about service reliability and redundancy in cloud computing infrastructure, particularly as organisations increasingly migrate core business functions to cloud platforms.