MyKad printing services disrupted until early September during system upgrade

The National Registration Department (JPN) has announced a temporary disruption to MyKad printing and issuance services as the agency undergoes a critical system migration. The transition involves moving from the existing MyKad infrastructure to the new generation MyKad platform, which requires a scheduled service halt to ensure a smooth switchover.

According to the department, the disruption period will extend until September 7, during which citizens will be unable to collect newly printed identity cards or apply for new MyKad documents. JPN has advised residents to plan accordingly and check with their local registration offices for any specific closure dates that may apply in their areas.

The upgrade marks a significant modernization effort for Malaysia's identity management system. Officials have stated that the new generation MyKad will offer enhanced features and improved security protocols, though specific details about the upgraded system's capabilities have not yet been disclosed.

The JPN has urged the public to refrain from visiting registration offices during the transition period and to reschedule any urgent MyKad-related matters for after September 7. Citizens with pressing identification needs are advised to contact their nearest registration office for guidance on alternative arrangements.