Business · Singapore Bureau
Nitori data breach exposes details of up to 38 million customers
Japan's major home furnishings retailer Nitori has disclosed a significant data security incident affecting millions of customers across the region. While login credentials and payment information remain secure, customer email addresses were compromised in the breach.
LSN Singapore ·
Nitori Holdings, one of Asia's largest home furniture and décor retailers, confirmed on Friday that personal data belonging up to 38 million customers may have been exposed through a cybersecurity incident. The breach represents a substantial breach of customer privacy for the company, which operates an extensive retail network across Japan, China, Singapore, Malaysia, and Thailand.
The Japanese retailer said that while email addresses were accessed during the breach, the compromised data does not include login passwords or credit card information. This distinction provides some relief to affected customers, as the most sensitive financial and authentication credentials remain protected from unauthorised access.
Nitori is conducting a comprehensive investigation into the security incident and has pledged to strengthen its data protection protocols. The company has advised customers to remain vigilant for potential phishing attempts or unsolicited communications using their compromised email addresses.
The breach adds to a growing list of cybersecurity incidents affecting major retailers across the Asia-Pacific region. Nitori said it is working with relevant authorities and cybersecurity experts to contain the incident and prevent future occurrences. The company plans to provide further updates as its investigation progresses.