Politics · Singapore Bureau
NUHS, NHG billing system to undergo maintenance through Nov 9
Singapore's two major health clusters will temporarily take their healthcare billing systems offline for scheduled maintenance. Clinical services and patient care will proceed without disruption during the maintenance window.
LSN Singapore ·
The National University Health System (NUHS) and National Healthcare Group (NHG) have announced plans to conduct maintenance on their integrated healthcare billing system, with work expected to conclude by the morning of November 9.
During the maintenance period, both clusters will implement measures to ensure continuity of clinical operations. Hospital and polyclinic services will function normally, with no impact anticipated on patient consultations, treatments, or emergency care delivery.
The billing system maintenance is part of regular upkeep procedures designed to maintain system reliability and security across Singapore's healthcare infrastructure. Patients attending facilities under NUHS and NHG during this period can expect normal service experiences, though there may be temporary delays in billing-related administrative processes.
Healthcare providers have advised patients to direct any inquiries about billing matters to their respective institutions during the maintenance window. The scheduled downtime underscores the importance of regular system maintenance in supporting the smooth operation of Singapore's public healthcare clusters.