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Pathao faces major security breach affecting 19 million users

Cybersecurity researchers have confirmed that hackers have obtained personal data belonging to approximately 19 million users of ride-hailing platform Pathao. The breach represents one of the region's largest data security incidents involving a major transportation service.

LSN Bangladesh · 9 October 2026

Pathao faces major security breach affecting 19 million users

Threat actors have claimed responsibility for accessing a substantial database containing user information from Pathao, the popular ride-sharing application operating across South and Southeast Asia. Security specialists investigating the incident have verified that the compromised data encompasses records for roughly 19 million individuals who have used the platform's services.

The extent of personal information exposed in the breach has not been fully detailed, though such incidents typically compromise names, phone numbers, email addresses, and location data associated with user accounts. Pathao has not yet issued a comprehensive public statement regarding the scope of the security vulnerability or the timeline of the breach's discovery.

The incident underscores growing concerns about data security practices among major technology and transportation companies operating in the region. Regulatory authorities and cybersecurity experts have previously raised alarms about the handling of user data by digital platforms, particularly those collecting sensitive location and personal information.

Users of the platform are advised to monitor their accounts for suspicious activity and consider changing login credentials as a precautionary measure. Security researchers recommend individuals affected by data breaches remain vigilant against phishing attempts and unsolicited contact from third parties claiming to represent the company.