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Platform workers should not face penalties for haze-related delays: MOM

Acting Minister for Manpower Jasmin Lau has clarified that platform operators bear responsibility for worker safety during hazardous conditions. Platform workers should not be penalised for delivery delays caused by poor air quality, she said.

LSN Singapore · 16 October 2026

Platform workers should not face penalties for haze-related delays: MOM

Platform operators must ensure workplace safety and health for their workers under the Platform Workers Act, Acting Minister for Manpower Jasmin Lau said on Thursday. This includes taking appropriate measures during periods of hazardous air quality such as the annual haze season affecting the region. Ms Lau's comments come as the transboundary haze, which typically peaks during the dry season, impacts delivery and transport services across Singapore and neighbouring countries. Platform workers, who form a growing segment of the gig economy, often face pressure to maintain delivery schedules regardless of environmental conditions. Under the Platform Workers Act, which came into force in 2022, platform operators are required to provide a safe working environment and should not penalise workers for circumstances beyond their control, including delays caused by poor air quality. Ms Lau emphasised that operators must balance business operations with worker welfare, particularly during periods when air quality falls to hazardous levels as measured by the Pollutant Standards Index.