World · Sri Lanka Bureau
Police Clearance Certificate service suspended following technical failure
Sri Lanka's police department has temporarily halted the issuance of Police Clearance Certificates due to a system breakdown. The suspension affects citizens and residents requiring the documents for employment, travel, and immigration purposes.
LSN Sri Lanka ·
The Police Clearance Certificate issuance service has been taken offline following a technical malfunction affecting the department's processing systems. The suspension commenced without immediate clarity on the duration of the disruption or expected restoration timeline.
Citizens and residents who depend on Police Clearance Certificates for employment verification, overseas travel, visa applications, and immigration-related matters have been impacted by the outage. The certificates are widely required by employers, educational institutions, and foreign missions as part of background verification procedures.
The police department has not yet issued a formal statement detailing the nature of the technical failure or provided an estimated timeframe for service resumption. Individuals with urgent requirements for the certificates are advised to contact their local police stations for guidance on alternative procedures or updated information.
This marks the latest disruption to a critical administrative service in Sri Lanka, highlighting ongoing challenges with digital infrastructure maintenance across government agencies. Authorities are expected to provide updates as restoration efforts progress.