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Qantas grounds aircraft following passenger bedbug complaints

Qantas Airways cancelled a service from Italy to Australia after travellers on a preceding flight reported insect bites, prompting an immediate pest control investigation. The carrier removed the aircraft from service to address the infestation.

LSN World News · 12 October 2026

Qantas grounds aircraft following passenger bedbug complaints

Qantas Airways has grounded a long-haul aircraft following complaints from passengers who reported bedbug bites during a previous journey. The airline cancelled the subsequent service from Italy to Australia as a precautionary measure while the issue was investigated and resolved.

Passengers travelling on the flight immediately before the cancelled service raised concerns about insect bites sustained aboard the aircraft. The reports triggered a swift operational response from the airline's safety and hygiene protocols.

The carrier removed the aircraft from its schedule to allow for thorough pest control treatment and inspection. A Qantas spokesperson indicated that the airline takes passenger comfort and aircraft cleanliness seriously, with appropriate procedures now underway to ensure the plane meets service standards before returning to operations.

Bedbugs have emerged as a recurring challenge for the global aviation industry in recent years, with major carriers implementing enhanced cleaning protocols to address sporadic infestations. Airlines typically respond to such reports through immediate deep cleaning and targeted pest control measures before aircraft resume scheduled services.