World · World News Bureau
Qantas to shift 850 IT jobs overseas as part of modernization drive
Australia's flagship carrier Qantas announced plans to outsource a significant portion of its information technology workforce, with the majority of roles relocating to India. The airline cited technology modernization and artificial intelligence integration as key drivers of the organizational restructuring.
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Qantas Airways said it would outsource approximately 850 positions from its local IT operations as part of a broader technology transformation strategy. The majority of the affected roles are expected to move to India, marking a substantial shift in the airline's employment structure within its technology division.
The carrier framed the decision as necessary to modernize its IT infrastructure and systems amid rapid technological change. Company officials highlighted the integration of artificial intelligence and digital innovations as central factors in the restructuring plan.
The announcement comes as major corporations across the Asia-Pacific region increasingly look to offshore technology services to manage costs and access specialized expertise. Qantas joins several other multinational companies that have made similar moves to centralize IT operations in lower-cost markets.
The airline did not immediately disclose a detailed timeline for the transition or provide information about support measures for affected Australian employees. Industry analysts noted that such shifts reflect broader trends in how major service providers are adapting their operational models to compete in an increasingly digital marketplace.