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Sabah scraps medicine delivery fee under postal scheme

The Ubat Melalui Pos service has eliminated its RM12.50 delivery charge, offering rural patients in Sabah significant savings beyond the fee itself by reducing costly travel to urban medical centres.

LSN Malaysia · 3 October 2026

KOTA KINABALU — The Sabah Health Department has removed the delivery fee from its Ubat Melalui Pos (Medicine Through Post) programme, marking a policy shift aimed at improving medication access for patients in remote areas.

Under the revised scheme, patients no longer pay the RM12.50 charge previously levied for having prescriptions filled and posted to their homes. The move addresses a key barrier to treatment compliance among rural communities, where geographical isolation has traditionally forced residents to undertake lengthy journeys to urban pharmacies.

For residents in outlying districts, the elimination of the delivery fee translates to broader financial relief. Beyond the direct savings on postal charges, patients avoid expenses associated with travel to town centres, including transportation costs and lost work time. This combination of factors particularly benefits individuals managing chronic conditions requiring regular medication refills.

The policy adjustment reflects growing recognition among Malaysian health authorities that medication accessibility extends beyond affordability of drugs themselves. By reducing the cumulative costs and inconvenience of obtaining prescriptions in dispersed populations, the programme aims to improve health outcomes and treatment adherence in underserved regions.

The Ubat Melalui Pos service remains part of Sabah's broader efforts to strengthen healthcare delivery in areas where conventional pharmacy access remains limited.