Culture & Entertainment · Singapore Bureau
Singapore actress inadvertently buys duplicate ticket after missing rebooking notice
Cynthia Koh purchased an additional budget airline ticket to Bangkok after her original flight was cancelled, unaware that she had already been automatically rebooked on another service. The incident highlights common traveller oversights when dealing with flight disruptions.
LSN Singapore ·
Singapore actress Cynthia Koh found herself with two tickets to Bangkok after inadvertently purchasing a duplicate booking with budget carrier Scoot, following the cancellation of her original flight.
The television personality discovered the situation when her initial flight was cancelled, prompting her to secure an alternative ticket independently. She subsequently learned that the airline had already processed an automatic rebooking on her behalf, a standard procedure for cancelled services.
Koh later reflected on the mishap in a social media post, acknowledging the oversight with a self-deprecating reference to the local concept of kiasu—a Singaporean cultural trait characterising excessive caution or unwillingness to incur losses.
The incident serves as a practical reminder for travellers to verify rebooking confirmations from airlines before arranging alternative transport following flight cancellations. Budget carriers typically notify passengers of alternative flights through email or SMS, though notification systems can occasionally be missed or delayed during periods of widespread disruptions.