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Technology · Malaysia Bureau

Socso denies Zetrix collected contributions amid arrears dispute

The Social Security Organisation has clarified that technology firm Zetrix AI Berhad never collected social security contributions on its behalf, as a dispute over alleged arrears exceeding RM314 million continues.

LSN Malaysia · 5 October 2026

KUALA LUMPUR — The Social Security Organisation (Socso) moved to clarify its relationship with Zetrix AI Berhad, stating that the technology company has not served as a collection agent for social security contributions.

The clarification comes amid an ongoing dispute over alleged arrears totalling more than RM314 million. Socso's statement appears intended to address confusion regarding Zetrix's role in the organisation's operations and any potential liability the tech firm may have regarding the outstanding amounts.

The nature of Socso's actual relationship with Zetrix remains unclear from available information, though the denial of a collection role suggests the arrears matter may involve separate contractual or operational issues between the two entities.

This development is likely to draw scrutiny given the substantial scale of the outstanding amounts and the public interest in how Malaysia's social security contributions are managed and collected.