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Sri Lanka Police launches dedicated hotlines for clearance certificate assistance

The Sri Lanka Police has established three dedicated telephone numbers to support applicants experiencing difficulties with Police Clearance Certificate applications. The new hotlines aim to streamline the inquiry process and improve accessibility for certificate seekers.

LSN Sri Lanka · 17 September 2026

Sri Lanka Police launches dedicated hotlines for clearance certificate assistance

Sri Lanka Police has announced the introduction of three dedicated telephone numbers designed to address inquiries and resolve complications related to Police Clearance Certificate applications. The initiative comes as authorities seek to enhance customer service and reduce delays in the clearance process.

Applicants who encounter obstacles or require clarification regarding their Police Clearance Certificate applications can now reach the dedicated hotlines for immediate assistance. The move represents an effort by the police administration to modernize its service delivery and ensure applicants have accessible channels for support.

The Police Clearance Certificate is a critical document required for various purposes, including employment abroad, immigration applications, and professional licensing. By establishing dedicated contact numbers, authorities aim to reduce the time applicants spend seeking information and expedite resolution of common issues.

Members of the public requiring assistance with their applications are encouraged to contact the designated numbers during business hours. The Sri Lanka Police has committed to ensuring that all inquiries are handled professionally and efficiently through the new hotline service.