SriLankan Airlines alerts public to impersonation scams

SriLankan Airlines has called on Sri Lankans to exercise caution following a rise in fraudulent activities conducted in the airline's name. The carrier cautioned the public against financial scams perpetrated by individuals impersonating the airline through counterfeit digital channels.

The warning specifically highlighted the proliferation of fake mobile applications and fraudulent social media accounts designed to deceive unsuspecting users. Such schemes typically aim to extract financial information or payments from victims who believe they are transacting with the legitimate airline.

The airline stressed the importance of public vigilance in identifying and avoiding such scams. SriLankan Airlines advised customers to verify communications directly through official channels before providing personal or financial information.

Members of the public who encounter suspicious applications, accounts, or communications claiming to represent SriLankan Airlines are encouraged to report such activity to the airline and relevant authorities. The airline has not disclosed specific details regarding the scale or nature of recent fraudulent incidents.