Technology · Malaysia Bureau
Tech firm, highway operator must address TuJu app issues: Fahmi
Malaysia's Foreign Minister has called for accountability from the technology company and highway concessionaire involved in managing the TuJu application. The demand comes as the government seeks to restore public confidence in the platform.
LSN Malaysia ·
Foreign Minister Datuk Seri Fahmi Fadzil has directed the technology firm and highway board responsible for the TuJu application to provide comprehensive explanations regarding ongoing problems affecting the system.
Fahmi stressed that full transparency from both entities is essential to address concerns and restore public trust in the app, which plays a role in the country's transportation infrastructure management.
The call for accountability reflects growing frustration among users over persistent technical issues that have hindered the application's functionality. Officials have indicated that detailed clarifications from the responsible parties will help identify root causes and facilitate timely remedial action.
The government has underscored the importance of maintaining public confidence in digital platforms serving the transportation sector. By requiring the involved organisations to explain their operational challenges and corrective measures, authorities aim to ensure the TuJu application meets expected service standards.