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Thai Airways confirms data breach affecting passenger information

Thai Airways has disclosed an unauthorised access incident involving passenger records. The airline is investigating the scope and nature of the data exposure.

LSN Thailand · 10 November 2026

Thai Airways has reported a security breach resulting in unauthorised access to passenger data, the airline confirmed. The incident was identified during routine security monitoring, prompting an immediate investigation into how the breach occurred and which records were affected.

The airline stated it is working to determine the extent of the data exposure and has begun notifying relevant authorities as part of standard protocol for such incidents. Thai Airways did not immediately disclose the number of passengers potentially impacted or specific details regarding the type of information accessed.

Passengers are being advised to monitor their personal information and remain vigilant against potential fraudulent activity. The airline has urged affected parties to contact its customer service for further assistance and guidance on protective measures.

Thai Airways said it is implementing enhanced security measures to prevent future incidents and is cooperating fully with cybersecurity experts and regulatory bodies in the ongoing investigation. The airline has committed to providing regular updates as the investigation progresses.