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Thai Airways investigates unauthorised access to passenger data

The airline has disclosed a security incident affecting approximately 60,500 passenger records. The carrier is conducting a full investigation into the breach.

LSN Singapore · 10 November 2026

Thai Airways investigates unauthorised access to passenger data

Thai Airways has confirmed unauthorised access to a portion of its passenger database, prompting an immediate security review of its systems. Preliminary findings indicate that around 60,529 passenger records may have been compromised in the incident.

The airline said it became aware of the breach following detection of suspicious activity within its data systems. The carrier has not specified the nature of information accessed, though passenger records typically contain personal identification details, contact information and travel history.

Thai Airways stated it is working with cybersecurity specialists and relevant authorities to determine the full scope of the incident and prevent further unauthorised access. The airline has advised affected passengers to monitor their accounts for unusual activity.

The incident adds to growing concerns about data security across the aviation industry in the region. Airlines handle sensitive passenger information as part of routine operations, making them frequent targets for cyber attacks. Thai Airways has pledged to implement enhanced security measures and conduct a comprehensive audit of its information systems.