Thanjavur ration shop staff struggle with faulty POS terminals

Employees managing fair price shops across Thanjavur district have lodged complaints about recurring technical failures in their electronic point-of-sale systems, hampering the smooth functioning of the Public Distribution System. The POS devices, essential for recording transactions and maintaining beneficiary records, have been experiencing intermittent breakdowns that force staff to conduct manual operations and delay customer service.

The malfunctions have created bottlenecks in daily operations, with shop workers unable to process digital transactions efficiently during peak hours. Without functioning POS terminals, staff face difficulties in verifying eligible beneficiaries, tracking commodity distribution, and generating necessary reports required by state authorities.

Local ration shop employees have raised the issue with supervisory authorities, seeking immediate technical support and remedial action. The district administration has been apprised of the situation as workers emphasize the need for either swift repairs or replacement of the defective devices to restore normalcy in grain distribution.

The Thanjavur Public Distribution System serves thousands of beneficiary families who depend on subsidized food grains through the ration network. Officials have indicated that measures are being explored to address the technical infrastructure issues and minimize disruption to the essential services provided by fair price shops.