True Fitness, True Yoga closures strand customers, belongings

True Singapore Group, which operated True Fitness and True Yoga facilities across the island, has announced the closure of its studios, leaving an undetermined number of members frustrated over access to their belongings. Members reported being unable to retrieve items from lockers at the shuttered locations, with some expressing concern about the status of their memberships and advance payments.

The closures come as the group has faced significant financial headwinds. The company has reportedly been recording substantial losses in recent periods, placing mounting pressure on its operations and ultimately leading to the decision to cease business activities.

Affected customers have turned to social media and community forums to share their experiences, with many seeking clarity on how to recover stored items and any refundable portions of their membership fees. The situation highlights the challenges consumers face when fitness and wellness businesses cease operations without clear recovery procedures for members.

It remains unclear whether True Singapore Group has established a formal process for members to retrieve personal property or whether the company intends to address outstanding membership credits. Regulatory authorities may review the closure to ensure consumer protection standards are upheld during the wind-down process.