World · Malaysia Bureau
TuJu apologises to users as restoration work proceeds
The transport service has issued an apology to users affected by recent disruptions, with recovery efforts targeted for completion by November 6.
LSN Malaysia ·
TuJu has extended an apology to its user base following service disruptions that have impacted commuters across the region. The company confirmed that restoration and improvement works are currently underway to address the issues.
According to the service provider, the recovery operations are progressing as planned, with completion targeted for no later than November 6. The timeline represents the company's commitment to restoring normal operations and service quality for its users.
The nature and scope of the disruptions were not immediately detailed, though the comprehensive restoration effort suggests significant technical or operational challenges required addressing. TuJu's public acknowledgment of the issues underscores the impact on its user community.
Commuters are advised to monitor official announcements from TuJu for further updates on the restoration progress and expected return to full service capacity.