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Writing Own Emails Sharpens Leadership Skills, Says Publishing CEO

The chief executive of a major publishing house has argued that leaders must continue drafting their own communications despite advances in artificial intelligence. The practice, executives say, forces clearer thinking and more intentional messaging.

LSN India · 19 October 2026

In an era where AI tools can compose messages in seconds, business leaders are being urged to resist the temptation to outsource their email writing entirely. Shelley, chief executive of Hachette, contends that the act of drafting communications by hand remains essential to effective leadership.

According to Shelley, the process of writing one's own emails serves multiple strategic functions beyond simply conveying information. It requires leaders to organise their thoughts coherently, process details critically, and ensure their message carries genuine intent rather than formulaic language.

The perspective challenges the assumption that automation of routine tasks universally improves efficiency. While AI can handle volume and speed, proponents argue it cannot replicate the reflective thinking that comes from personally composing correspondence. This deliberation, they suggest, often leads to better decision-making and more authentic communication.

The debate reflects broader concerns among corporate leaders about maintaining human judgment and accountability in an age of increasing automation. As organisations across India and the region evaluate their technology adoption strategies, questions about preserving essential leadership practices continue to surface.