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Zetrix AI Proposes Plan to Resolve RM314 Million Remittance Issue

The fintech company has submitted a proposed solution to the government regarding outstanding remittances valued at RM314 million, signalling its commitment to resolving the matter and restoring full services.

LSN Malaysia · 5 October 2026

Zetrix AI Proposes Plan to Resolve RM314 Million Remittance Issue

Zetrix AI has formally presented a proposal to government authorities aimed at addressing the RM314 million in outstanding remittances that have disrupted its operations. The submission represents the company's latest move in efforts to tackle the significant backlog affecting customers and international fund transfers.

The company has emphasised that resolving the remittance issue remains its primary focus. By presenting a structured plan to the government, Zetrix AI is working towards clearing the accumulated outstanding amounts and returning to normal service operations.

The outstanding remittances have raised concerns among affected customers and regulatory bodies overseeing the remittance sector in Malaysia. The proposed solution is expected to outline the company's strategy for clearing the backlog and implementing measures to prevent similar disruptions in the future.

Zetrix AI's move comes as stakeholders await government response to the proposal. The resolution of this matter could determine the future viability of the company's remittance services and its standing with Malaysian financial regulators.