Zetrix in talks to resolve JPJ service suspension

The suspension of JPJ's collection services came into force on Monday, affecting the department's ability to process certain administrative functions. The service disruption impacts motorists and the public who rely on JPJ's collection channels for vehicle-related matters. Zetrix, the third-party service provider managing the collection operations, is actively engaged in talks with JPJ to address the underlying issues and restore normal service. Details regarding the cause of the suspension and the expected timeline for resolution remain unclear at this stage. Both parties are working to minimise disruption to the public and expedite the restoration of full service capabilities.