Technology · Malaysia Bureau
Zetrix's AI chatbot for PKR remains offline amid partnership questions
The PMX chatbot, jointly developed by technology firm Zetrix and PKR, has not been made available to the public as originally planned. The delay has raised concerns about the status of the partnership between the two entities.
LSN Malaysia ·

A planned artificial intelligence chatbot designed to support PKR's digital engagement efforts remains unavailable, prompting scrutiny of the underlying agreement between the People's Justice Party and technology company Zetrix.
The PMX chatbot was intended to serve as an interactive platform for party communications and public engagement. However, the service has not gone live as anticipated, with no formal announcement regarding delays or revised timelines.
The offline status of the application has led to questions about the viability of the partnership and whether both parties remain committed to the project's completion. Stakeholders have expressed concern over the lack of transparency surrounding the chatbot's development progress.
Neither Zetrix nor PKR has issued public statements explaining the chatbot's continued unavailability or addressing the apparent halt in its rollout. Industry observers suggest the delay may reflect broader challenges in deploying AI-driven political communication tools in Malaysia's digital landscape.