Her bank’s T-shirts once read “Show me your code”. Now they say “Show me your agent”.

Ms. Tan Su Shan became chief executive of DBS Group in March 2025, the first woman to lead the bank. In the second quarter of 2026 DBS reported a record net profit of SGD 3.08 billion. On 12 October she opened the bank’s first Asia Future Forward Conference with a blunt message: adding AI to old ways of working is not enough.